{"id":3747,"date":"2023-05-12T13:53:25","date_gmt":"2023-05-12T05:53:25","guid":{"rendered":"https:\/\/help.fliphtml5.com\/?post_type=docs&#038;p=3747"},"modified":"2025-05-20T10:39:15","modified_gmt":"2025-05-20T02:39:15","password":"","slug":"refund","status":"publish","type":"docs","link":"https:\/\/cms.flippagemaker.com\/cs\/docs\/refund\/","title":{"rendered":"Vr\u00e1cen\u00ed pen\u011bz"},"content":{"rendered":"<p>FlipHTML5 m\u00e1 bezplatnou verzi aplikace, kterou lze pou\u017e\u00edt k testov\u00e1n\u00ed funk\u010dnosti a posouzen\u00ed hodnoty na\u0161eho produktu p\u0159ed po\u0159\u00edzen\u00edm placen\u00e9 slu\u017eby. To je d\u016fvod, pro\u010d FlipHTML5 obecn\u011b nenab\u00edz\u00ed vr\u00e1cen\u00ed pen\u011bz. <\/p>\n\n\n\n<p>Jak\u00e9koli poplatky \u00fa\u010dtovan\u00e9 na v\u00e1\u0161 \u00fa\u010det jsou nevratn\u00e9, s v\u00fdjimkou p\u0159\u00edpad\u016f v\u00fdslovn\u011b uveden\u00fdch v na\u0161em <a href=\"https:\/\/fliphtml5.com\/terms-of-service.php\" target=\"_blank\" rel=\"noreferrer noopener\">Podm\u00ednky<\/a>. Pokud vy nebo my zru\u0161\u00edme sv\u00e9 p\u0159edplatn\u00e9, nem\u00e1te n\u00e1rok na vr\u00e1cen\u00ed jak\u00fdchkoli poplatk\u016f za p\u0159edplatn\u00e9, kter\u00e9 ji\u017e byly \u00fa\u010dtov\u00e1ny za obdob\u00ed p\u0159edplatn\u00e9ho, kter\u00e9 ji\u017e za\u010dalo.<\/p>\n\n\n\n<p>Nicm\u00e9n\u011b m\u016f\u017eete <strong><a href=\"https:\/\/fliphtml5.com\/dashboard\/tickets?lang=en\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">podat \u017e\u00e1dost o up\u0159esn\u011bn\u00ed nebo \u00fapravu<\/a><\/strong> ohledn\u011b jak\u00e9hokoli poplatku na v\u00e1\u0161 \u00fa\u010det p\u00edsemn\u011b na FlipHTML5 do t\u0159iceti (30) dn\u016f od na\u00fa\u010dtov\u00e1n\u00ed. V\u017edy n\u00e1m z\u00e1le\u017e\u00ed na va\u0161\u00ed spokojenosti.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Odesl\u00e1n\u00ed \u017e\u00e1dosti k n\u00e1m<\/h2>\n\n\n\n<p>N\u00e1\u0161 t\u00fdm podpory m\u016f\u017eete kontaktovat kliknut\u00edm<strong> [Podpora]<\/strong> -&gt;<strong> [Nov\u00fd l\u00edstek]<\/strong> na ovl\u00e1dac\u00edm panelu nebo kliknut\u00edm na modrou ikonu na prav\u00e9 stran\u011b. Va\u0161i \u017e\u00e1dost zpracujeme do 48 pracovn\u00edch hodin.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"621\" src=\"https:\/\/help.fliphtml5.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749.png\" alt=\"\" class=\"wp-image-7893\" srcset=\"https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749.png 988w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-300x189.png 300w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-768x483.png 768w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-18x12.png 18w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-360x226.png 360w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><\/figure>\n\n\n\n<p><strong>Z\u00e1ruka vr\u00e1cen\u00ed pen\u011bz <\/strong><\/p>\n\n\n\n<p>Pro \u00fa\u010dely spokojenosti z\u00e1kazn\u00edka m\u016f\u017eeme nab\u00eddnout obdob\u00ed z\u00e1ruky vr\u00e1cen\u00ed pen\u011bz. Z\u00e1ruka vr\u00e1cen\u00ed pen\u011bz m\u016f\u017ee b\u00fdt dostupn\u00e1 pouze pro ur\u010ditou skupinu u\u017eivatel\u016f, kterou ur\u010d\u00edme na z\u00e1klad\u011b vlastn\u00edho uv\u00e1\u017een\u00ed. Z\u00e1ru\u010dn\u00ed doba bude jasn\u011b uvedena na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch a m\u016f\u017ee se li\u0161it v z\u00e1vislosti na slu\u017eb\u011b nebo produktu. Aby m\u011bli u\u017eivatel\u00e9 n\u00e1rok na vr\u00e1cen\u00ed pen\u011bz, mus\u00ed n\u00e1s kontaktovat b\u011bhem stanoven\u00e9 z\u00e1ru\u010dn\u00ed doby a uv\u00e9st platn\u00fd d\u016fvod nespokojenosti.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Term\u00edny souvisej\u00edc\u00ed s \u010dl\u00e1nkem:<\/strong><\/p>\n\n\n\n<p>Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz, vr\u00e1cen\u00ed platby, spor<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>FlipHTML5 m\u00e1 bezplatnou verzi aplikace, kterou lze pou\u017e\u00edt k testov\u00e1n\u00ed funk\u010dnosti a posouzen\u00ed hodnoty na\u0161eho produktu p\u0159ed po\u0159\u00edzen\u00edm placen\u00e9 slu\u017eby. To je d\u016fvod, pro\u010d FlipHTML5 obecn\u011b nenab\u00edz\u00ed vr\u00e1cen\u00ed pen\u011bz. Ve\u0161ker\u00e9 poplatky \u00fa\u010dtovan\u00e9 na v\u00e1\u0161 \u00fa\u010det jsou nevratn\u00e9, s v\u00fdjimkou p\u0159\u00edpad\u016f v\u00fdslovn\u011b uveden\u00fdch v na\u0161ich podm\u00ednk\u00e1ch. Pokud si [\u2026]<\/p>","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[91],"doc_tag":[],"class_list":["post-3747","docs","type-docs","status-publish","hentry","doc_category-billing"],"year_month":"2026-04","word_count":236,"total_views":"13497","reactions":{"happy":"1","normal":"1","sad":"2"},"author_info":{"name":"guanjiangmei","author_nicename":"guanjiangmei","author_url":"https:\/\/cms.flippagemaker.com\/cs\/author\/guanjiangmei\/"},"doc_category_info":[{"term_name":"Billing","term_url":"https:\/\/cms.flippagemaker.com\/cs\/docs-category\/billing\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund - cmsflipbook-help\u6682\u7528\u6d4b\u8bd5<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund - cmsflipbook-help\u6682\u7528\u6d4b\u8bd5\" \/>\n<meta property=\"og:description\" content=\"FlipHTML5 has a free version of the application, which can be used to test the functionality and assess the value of our product before the acquisition of Paid Service. 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