{"id":3747,"date":"2023-05-12T13:53:25","date_gmt":"2023-05-12T05:53:25","guid":{"rendered":"https:\/\/help.fliphtml5.com\/?post_type=docs&#038;p=3747"},"modified":"2025-05-20T10:39:15","modified_gmt":"2025-05-20T02:39:15","password":"","slug":"refund","status":"publish","type":"docs","link":"https:\/\/cms.flippagemaker.com\/de\/docs\/refund\/","title":{"rendered":"Erstattung"},"content":{"rendered":"<p>FlipHTML5 verf\u00fcgt \u00fcber eine kostenlose Version der Anwendung, mit der Sie die Funktionalit\u00e4t testen und den Wert unseres Produkts vor dem Erwerb eines kostenpflichtigen Dienstes beurteilen k\u00f6nnen. Aus diesem Grund bietet FlipHTML5 grunds\u00e4tzlich keine R\u00fcckerstattungen an. <\/p>\n\n\n\n<p>Alle Ihrem Konto belasteten Geb\u00fchren sind nicht erstattungsf\u00e4hig, es sei denn, dies ist in unserem ausdr\u00fccklich angegeben <a href=\"https:\/\/fliphtml5.com\/terms-of-service.php\" target=\"_blank\" rel=\"noreferrer noopener\">Bedingungen<\/a>. Wenn Sie oder wir Ihr Abonnement k\u00fcndigen, haben Sie keinen Anspruch auf R\u00fcckerstattung bereits erhobener Abonnementgeb\u00fchren f\u00fcr einen bereits begonnenen Abonnementzeitraum.<\/p>\n\n\n\n<p>Sie k\u00f6nnen es jedoch tun <strong><a href=\"https:\/\/fliphtml5.com\/dashboard\/tickets?lang=en\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">einen Antrag auf Klarstellung oder Anpassung einreichen<\/a><\/strong> bez\u00fcglich etwaiger Belastungen Ihres Kontos schriftlich innerhalb von drei\u00dfig (30) Tagen nach der Belastung an FlipHTML5. Ihre Zufriedenheit liegt uns stets am Herzen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Senden einer Anfrage an uns<\/h2>\n\n\n\n<p>Sie k\u00f6nnen unser Support-Team kontaktieren, indem Sie auf klicken<strong> [Unterst\u00fctzung]<\/strong> -&gt;<strong> [Neues Ticket]<\/strong> im Dashboard oder durch Klicken auf das blaue Symbol rechts. Wir bearbeiten Ihre Anfrage innerhalb von 48 Gesch\u00e4ftsstunden.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"621\" src=\"https:\/\/help.fliphtml5.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749.png\" alt=\"\" class=\"wp-image-7893\" srcset=\"https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749.png 988w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-300x189.png 300w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-768x483.png 768w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-18x12.png 18w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-360x226.png 360w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><\/figure>\n\n\n\n<p><strong>Geld-Zur\u00fcck-Garantie <\/strong><\/p>\n\n\n\n<p>Aus Gr\u00fcnden der Kundenzufriedenheit bieten wir m\u00f6glicherweise eine zeitlich begrenzte Geld-zur\u00fcck-Garantie an. Die Geld-zur\u00fcck-Garantie steht m\u00f6glicherweise nur einer bestimmten Benutzergruppe zur Verf\u00fcgung, die von uns nach eigenem Ermessen festgelegt wird. Die Garantiezeit wird auf unserer Website deutlich angegeben und kann je nach Dienstleistung oder Produkt variieren. Um Anspruch auf eine R\u00fcckerstattung zu haben, m\u00fcssen Benutzer uns innerhalb der angegebenen Garantiefrist kontaktieren und einen triftigen Grund f\u00fcr ihre Unzufriedenheit angeben.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Artikelbezogene Begriffe:<\/strong><\/p>\n\n\n\n<p>R\u00fcckerstattungsrichtlinie, R\u00fcckerstattung der Zahlung, Streitfall<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>FlipHTML5 verf\u00fcgt \u00fcber eine kostenlose Version der Anwendung, mit der Sie die Funktionalit\u00e4t testen und den Wert unseres Produkts vor dem Erwerb eines kostenpflichtigen Dienstes beurteilen k\u00f6nnen. Aus diesem Grund bietet FlipHTML5 grunds\u00e4tzlich keine R\u00fcckerstattungen an. Alle Ihrem Konto belasteten Geb\u00fchren sind nicht erstattungsf\u00e4hig, es sei denn, dies ist ausdr\u00fccklich in unseren Gesch\u00e4ftsbedingungen angegeben. Wenn du [\u2026]<\/p>","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[91],"doc_tag":[],"class_list":["post-3747","docs","type-docs","status-publish","hentry","doc_category-billing"],"year_month":"2026-04","word_count":236,"total_views":"13515","reactions":{"happy":"1","normal":"1","sad":"2"},"author_info":{"name":"guanjiangmei","author_nicename":"guanjiangmei","author_url":"https:\/\/cms.flippagemaker.com\/de\/author\/guanjiangmei\/"},"doc_category_info":[{"term_name":"Billing","term_url":"https:\/\/cms.flippagemaker.com\/de\/docs-category\/billing\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund - cmsflipbook-help\u6682\u7528\u6d4b\u8bd5<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund - cmsflipbook-help\u6682\u7528\u6d4b\u8bd5\" \/>\n<meta property=\"og:description\" content=\"FlipHTML5 has a free version of the application, which can be used to test the functionality and assess the value of our product before the acquisition of Paid Service. 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