{"id":3747,"date":"2023-05-12T13:53:25","date_gmt":"2023-05-12T05:53:25","guid":{"rendered":"https:\/\/help.fliphtml5.com\/?post_type=docs&#038;p=3747"},"modified":"2025-05-20T10:39:15","modified_gmt":"2025-05-20T02:39:15","password":"","slug":"refund","status":"publish","type":"docs","link":"https:\/\/cms.flippagemaker.com\/es\/docs\/refund\/","title":{"rendered":"Reembolso"},"content":{"rendered":"<p>FlipHTML5 tiene una versi\u00f3n gratuita de la aplicaci\u00f3n, que se puede utilizar para probar la funcionalidad y evaluar el valor de nuestro producto antes de la adquisici\u00f3n del Servicio Pago. Es por eso que FlipHTML5 generalmente no ofrece reembolsos. <\/p>\n\n\n\n<p>Cualquier tarifa cargada a su cuenta no es reembolsable, excepto que se indique expresamente en nuestro <a href=\"https:\/\/fliphtml5.com\/terms-of-service.php\" target=\"_blank\" rel=\"noreferrer noopener\">T\u00e9rminos<\/a>. Si usted o nosotros cancelamos su suscripci\u00f3n, no tiene derecho a un reembolso de las tarifas de suscripci\u00f3n que ya se cobraron por un per\u00edodo de suscripci\u00f3n que ya comenz\u00f3.<\/p>\n\n\n\n<p>Sin embargo, puedes <strong><a href=\"https:\/\/fliphtml5.com\/dashboard\/tickets?lang=en\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Presentar una solicitud de aclaraci\u00f3n o ajuste<\/a><\/strong> con respecto a cualquier cargo a su cuenta por escrito a FlipHTML5 dentro de los treinta (30) d\u00edas posteriores al cargo. Siempre nos preocupamos por su satisfacci\u00f3n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Envi\u00e1ndonos una solicitud<\/h2>\n\n\n\n<p>Puede ponerse en contacto con nuestro equipo de soporte haciendo clic<strong> [Apoyo]<\/strong> -&gt;<strong> [Nuevo billete]<\/strong> En el panel de control o haciendo clic en el icono azul a la derecha. Procesaremos su solicitud en un plazo de 48 horas h\u00e1biles.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"621\" src=\"https:\/\/help.fliphtml5.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749.png\" alt=\"\" class=\"wp-image-7893\" srcset=\"https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749.png 988w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-300x189.png 300w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-768x483.png 768w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-18x12.png 18w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-360x226.png 360w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><\/figure>\n\n\n\n<p><strong>Garant\u00eda de devoluci\u00f3n de dinero <\/strong><\/p>\n\n\n\n<p>Es posible que ofrezcamos una garant\u00eda de devoluci\u00f3n de dinero por un per\u00edodo para fines de satisfacci\u00f3n del cliente. La garant\u00eda de devoluci\u00f3n de dinero puede estar disponible solo para un grupo espec\u00edfico de usuarios, seg\u00fan lo determinemos a nuestro exclusivo criterio. El per\u00edodo de garant\u00eda se indicar\u00e1 claramente en nuestro sitio web y puede variar seg\u00fan el servicio o producto. Para ser elegible para un reembolso, los usuarios deben comunicarse con nosotros dentro del per\u00edodo de garant\u00eda especificado y brindar una raz\u00f3n v\u00e1lida para la insatisfacci\u00f3n.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>T\u00e9rminos relacionados con el art\u00edculo:<\/strong><\/p>\n\n\n\n<p>Pol\u00edtica de reembolso, Devoluci\u00f3n de pago, Disputa<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>FlipHTML5 ofrece una versi\u00f3n gratuita de la aplicaci\u00f3n, que puede usarse para probar su funcionalidad y evaluar el valor de nuestro producto antes de adquirir el Servicio de Pago. Por ello, FlipHTML5 no suele ofrecer reembolsos. Las tarifas cobradas a su cuenta no son reembolsables, salvo que se indique expresamente en nuestros T\u00e9rminos. Si [\u2026]<\/p>","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[91],"doc_tag":[],"class_list":["post-3747","docs","type-docs","status-publish","hentry","doc_category-billing"],"year_month":"2026-04","word_count":236,"total_views":"13497","reactions":{"happy":"1","normal":"1","sad":"2"},"author_info":{"name":"guanjiangmei","author_nicename":"guanjiangmei","author_url":"https:\/\/cms.flippagemaker.com\/es\/author\/guanjiangmei\/"},"doc_category_info":[{"term_name":"Billing","term_url":"https:\/\/cms.flippagemaker.com\/es\/docs-category\/billing\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund - cmsflipbook-help\u6682\u7528\u6d4b\u8bd5<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund - cmsflipbook-help\u6682\u7528\u6d4b\u8bd5\" \/>\n<meta property=\"og:description\" content=\"FlipHTML5 has a free version of the application, which can be used to test the functionality and assess the value of our product before the acquisition of Paid Service. 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