{"id":3747,"date":"2023-05-12T13:53:25","date_gmt":"2023-05-12T05:53:25","guid":{"rendered":"https:\/\/help.fliphtml5.com\/?post_type=docs&#038;p=3747"},"modified":"2025-05-20T10:39:15","modified_gmt":"2025-05-20T02:39:15","password":"","slug":"refund","status":"publish","type":"docs","link":"https:\/\/cms.flippagemaker.com\/nl\/docs\/refund\/","title":{"rendered":"Terugbetaling"},"content":{"rendered":"<p>FlipHTML5 heeft een gratis versie van de applicatie, die kan worden gebruikt om de functionaliteit te testen en de waarde van ons product te beoordelen v\u00f3\u00f3r de aanschaf van Paid Service. Dit is de reden waarom FlipHTML5 over het algemeen geen restituties biedt. <\/p>\n\n\n\n<p>Eventuele vergoedingen die op uw account in rekening worden gebracht, worden niet gerestitueerd, behalve zoals uitdrukkelijk vermeld in onze <a href=\"https:\/\/fliphtml5.com\/terms-of-service.php\" target=\"_blank\" rel=\"noreferrer noopener\">Voorwaarden<\/a>. Als u of wij uw abonnement opzeggen, heeft u geen recht op restitutie van abonnementskosten die al in rekening zijn gebracht voor een abonnementsperiode die al is begonnen.<\/p>\n\n\n\n<p>U kunt het echter wel <strong><a href=\"https:\/\/fliphtml5.com\/dashboard\/tickets?lang=en\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">een verzoek om verduidelijking of aanpassing indienen<\/a><\/strong> met betrekking tot eventuele afschrijvingen op uw account schriftelijk aan FlipHTML5 binnen dertig (30) dagen na de afschrijving. Wij geven altijd om uw tevredenheid.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Een verzoek bij ons indienen<\/h2>\n\n\n\n<p>U kunt contact opnemen met ons ondersteuningsteam door te klikken op<strong> [Steun]<\/strong> -&gt;<strong> [Nieuw ticket]<\/strong> op het dashboard of door op het blauwe pictogram aan de rechterkant te klikken. We verwerken uw verzoek binnen 48 werkuren.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"621\" src=\"https:\/\/help.fliphtml5.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749.png\" alt=\"\" class=\"wp-image-7893\" srcset=\"https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749.png 988w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-300x189.png 300w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-768x483.png 768w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-18x12.png 18w, https:\/\/cms.flippagemaker.com\/wp-content\/uploads\/2023\/05\/2025-05-20_103749-360x226.png 360w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><\/figure>\n\n\n\n<p><strong>Geld-terug-garantie <\/strong><\/p>\n\n\n\n<p>We kunnen een periode geld-terug-garantie bieden voor klanttevredenheidsdoeleinden. De geld-terug-garantie is mogelijk alleen beschikbaar voor een specifieke groep gebruikers, zoals door ons naar eigen goeddunken bepaald. De garantieperiode wordt duidelijk vermeld op onze website en kan vari\u00ebren afhankelijk van de dienst of het product. Om in aanmerking te komen voor een terugbetaling, moeten gebruikers binnen de aangegeven garantieperiode contact met ons opnemen en een geldige reden voor ontevredenheid opgeven.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Artikelgerelateerde termen:<\/strong><\/p>\n\n\n\n<p>Restitutiebeleid, Teruggave van betaling, Geschil<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>FlipHTML5 has a free version of the application, which can be used to test the functionality and assess the value of our product before the acquisition of Paid Service. This is why FlipHTML5 does not generally offer refunds. Any fees charged to your account are non-refundable except as expressly stated in our Terms. 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