{"id":7348,"date":"2024-09-20T10:49:58","date_gmt":"2024-09-20T02:49:58","guid":{"rendered":"https:\/\/help.fliphtml5.com\/?post_type=docs&p=7348"},"modified":"2024-11-22T09:44:14","modified_gmt":"2024-11-22T01:44:14","password":"","slug":"generating-a-har-file-for-troubleshooting","status":"publish","type":"docs","link":"https:\/\/cms.flippagemaker.com\/ro\/docs\/generating-a-har-file-for-troubleshooting\/","title":{"rendered":"Generarea unui fi\u0219ier HAR pentru depanare"},"content":{"rendered":"

Asisten\u021b\u0103 pentru clien\u021bi FlipHTML5<\/a> poate avea nevoie ocazional de informa\u021bii suplimentare despre solicit\u0103rile de re\u021bea care sunt generate \u00een browserul dumneavoastr\u0103. Un membru al echipei v\u0103 poate cere s\u0103 \u00eenregistra\u021bi un fi\u0219ier HAR sau un jurnal al solicit\u0103rilor de re\u021bea, \u00een timp ce aceast\u0103 problem\u0103 apare. Este util s\u0103 include\u021bi orice jurnal al consolei browserului \u00een plus fa\u021b\u0103 de un fi\u0219ier HAR. \u00cen mod similar, pute\u021bi colecta Jurnal Windows<\/a> fi\u0219iere \u00een plus fa\u021b\u0103 de fi\u0219ierele HAR.<\/p>\n\n\n\n

\u258eNot\u0103<\/strong>: Un fi\u0219ier HAR include date precum con\u021binutul cookie-urilor \u0219i paginile pe care le-a\u021bi desc\u0103rcat \u00een timpul \u00eenregistr\u0103rii. Oricine are acces la fi\u0219ierul HAR poate vizualiza datele transmise \u00een timpul \u00eenregistr\u0103rii, care pot include date personale sau alte date sensibile. Asigura\u021bi-v\u0103 c\u0103 v\u0103 asigura\u021bi fi\u0219ierele HAR \u00een mod corespunz\u0103tor. Cloudflare a lansat un dezinfectant HAR<\/a> care poate fi folosit pentru a elimina orice informa\u021bie sensibil\u0103.<\/p>\n\n\n\n

Acest articol include dou\u0103 sec\u021biuni:<\/p>\n\n\n\n

1. Instruc\u021biuni pentru generarea fi\u0219ierelor HAR<\/h2>\n\n\n\n

Citi\u021bi instruc\u021biunile pentru a genera un fi\u0219ier HAR \u0219i jurnalele de consol\u0103 \u00een browserul pe care \u00eel utiliza\u021bi.<\/p>\n\n\n\n

1.1 Genera\u021bi un fi\u0219ier HAR \u00een Chrome<\/h3>\n\n\n\n

1. Deschide\u021bi Chrome \u0219i accesa\u021bi pagina \u00een care apare problema.<\/p>\n\n\n\n

2. C\u0103uta\u021bi butonul \u22ee \u0219i selecta\u021bi Mai multe instrumente<\/strong> > Instrumente pentru dezvoltatori<\/strong>.<\/p>\n\n\n\n

3. Din panoul care apare, selecta\u021bi Re\u0163ea<\/strong> fila. Trebuie s\u0103 p\u0103stra\u021bi meniul deschis \u00een timp ce reproduce\u021bi problema.<\/p>\n\n\n\n

Op\u021bional: Dac\u0103 FlipHTML5 Customer Support solicit\u0103 un fi\u0219ier HAR cu WebSockets, selecta\u021bi WS<\/strong> op\u021biunea din fila Re\u021bea. Re\u00eenc\u0103rca\u021bi browserul pentru a \u00eencepe s\u0103 vede\u021bi traficul prin WebSocket.<\/p>\n\n\n\n

\"selecta\u021bi-op\u021biunea-WS-\u00een-fila-Re\u021bea\"<\/figure>\n\n\n\n

4. C\u0103uta\u021bi un buton de \u00eenregistrare rotund \u00een col\u021bul din st\u00e2nga sus al filei \u0219i asigura\u021bi-v\u0103 c\u0103 este ro\u0219u. Dac\u0103 este gri, face\u021bi clic o dat\u0103 pe butonul pentru a \u00eencepe \u00eenregistrarea.<\/p>\n\n\n\n

5. Dac\u0103 nu este, verifica\u021bi P\u0103stra\u021bi jurnalul<\/strong> cutie.<\/p>\n\n\n\n

6. Face\u021bi clic pe butonul cerc \u00eencruci\u0219at gri pentru a \u0219terge toate jurnalele existente din fila de re\u021bea.<\/p>\n\n\n\n

7. Reproduce\u021bi problema \u00een timp ce solicit\u0103rile de re\u021bea sunt \u00eenregistrate.<\/p>\n\n\n\n

8. Face\u021bi clic pe butonul de desc\u0103rcare, Export HAR<\/strong>, pentru a desc\u0103rca \u0219i salva fi\u0219ierul pe computer: Salva\u021bi ca HAR cu con\u021binut<\/strong>.<\/p>\n\n\n\n

\"desc\u0103rca\u021bi-fi\u0219ierul-HAR\"<\/figure>\n\n\n\n

9. \u00cenc\u0103rca\u021bi fi\u0219ierul HAR \u00een biletul dvs. cu FlipHTML5 Customer Support pentru investiga\u021bii suplimentare.<\/p>\n\n\n\n


Vezi Instruc\u021biuni pentru trimiterea fi\u0219ierelor HAR<\/a>. Instruc\u021biunile sunt acelea\u0219i pentru un computer MAC sau un computer Windows. G\u0103si\u021bi mai jos o scurt\u0103 anima\u021bie cu pa\u0219ii pentru a prelua un fi\u0219ier HAR \u00een Chrome.<\/p>\n\n\n\n

\"genera-un-fi\u0219ier-HAR-\u00een-Chrome\"<\/figure>\n\n\n\n

Pentru orice probleme legate de generarea acestui fi\u0219ier, consulta\u021bi acest articol din Centrul de ajutor Google: Captura\u021bi traficul sesiunii web<\/a>.<\/p>\n\n\n\n

Pentru a prelua jurnalele consolei \u00een Chrome<\/p>\n\n\n\n

1. Deschide\u021bi Meniul principal<\/strong> pentru Chrome.
2. Naviga\u021bi la Mai multe instrumente > Instrumente pentru dezvoltatori.
3. Deschide\u021bi fila Consol\u0103 \u0219i captura\u021bi toate erorile care apar.<\/p>\n\n\n\n

<\/p>\n\n\n\n

1.2 Genera\u021bi un fi\u0219ier HAR \u00een Firefox<\/h3>\n\n\n\n

1. Deschide\u021bi Firefox \u0219i accesa\u021bi pagina \u00een care apare problema.
2. Deschide\u021bi Monitor de re\u021bea<\/a>.
3. Reproduce\u021bi problema \u00een timp ce solicit\u0103rile de re\u021bea sunt \u00eenregistrate.
4. Face\u021bi clic dreapta oriunde sub Fi\u015fier <\/strong>coloan\u0103 \u0219i face\u021bi clic Salva\u021bi totul ca HAR<\/strong>.<\/p>\n\n\n\n

\"genera\u021bi-un-fi\u0219ier-HAR-\u00een-Firefox\"<\/figure>\n\n\n\n

5. Salva\u021bi fi\u0219ierul HAR \u00eentr-un loc convenabil.<\/p>\n\n\n\n

6. \u00cenc\u0103rca\u021bi fi\u0219ierul HAR \u00een biletul dvs. cu FlipHTML5 Customer Support pentru investiga\u021bii suplimentare. (Vedea Instruc\u021biuni pentru trimiterea fi\u0219ierelor HAR<\/a>.)<\/p>\n\n\n\n

Instruc\u021biunile sunt acelea\u0219i pentru un computer MAC sau un computer Windows. Pentru orice probleme legate de generarea unui fi\u0219ier HAR \u00een Firefox, consulta\u021bi acest articol din Firefox Source Docs: Monitor de re\u021bea<\/a>.<\/p>\n\n\n\n

Pentru a prelua jurnalele consolei \u00een Firefox<\/p>\n\n\n\n

1. \u00cen Instrumente <\/strong>meniu, selecta\u021bi Dezvoltator Web<\/strong>.
2. Jurnalele consolei vor ap\u0103rea \u00eentr-o fereastr\u0103 separat\u0103.
3. Captur\u0103 de ecran cu orice erori care apar.<\/p>\n\n\n\n

1.3 Genera\u021bi un fi\u0219ier HAR \u00een Safari<\/h3>\n\n\n\n

1. Deschide\u021bi Safari \u0219i accesa\u021bi Dezvolta <\/strong>meniu. Dac\u0103 nu vezi Dezvolta <\/strong>meniu, urma\u021bi instruc\u021biunile din acest articol din Ghidul utilizatorului Safari: Utiliza\u021bi instrumentele pentru dezvoltatori din meniul Dezvoltare din Safari pe Mac<\/a>.<\/p>\n\n\n\n

2. Selecta\u021bi Afi\u0219a\u021bi Web Inspector<\/strong>.<\/p>\n\n\n\n

3. Face\u021bi clic pe Re\u0163ea <\/strong>fila. Trebuie s\u0103-l p\u0103stra\u021bi deschis \u00een timp ce reproduce\u021bi problema.<\/p>\n\n\n\n

4. Reproduce\u021bi problema \u00een timp ce solicit\u0103rile de re\u021bea sunt \u00eenregistrate.<\/p>\n\n\n\n

5. Face\u021bi clic pe Export <\/strong>pictograma \u0219i salva\u021bi fi\u0219ierul HAR.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

6. \u00cenc\u0103rca\u021bi fi\u0219ierul HAR \u00een biletul dvs. cu FlipHTML5 Customer Support pentru investiga\u021bii suplimentare. (Vedea Instruc\u021biuni pentru trimiterea fi\u0219ierelor HAR<\/a>. )<\/p>\n\n\n\n

Pentru orice probleme legate de generarea unui fi\u0219ier HAR \u00een Safari, consulta\u021bi acest articol de pe site-ul web Safari Developer: Inspector web<\/a>.<\/p>\n\n\n\n

Pentru a prelua jurnalele consolei \u00een Safari<\/p>\n\n\n\n

1. Deschide Preferin\u021be <\/strong>\u0219i naviga\u021bi la Avansat <\/strong>fila.
2. Selecta\u021bi Afi\u0219a\u021bi meniul pentru dezvoltatori<\/strong> \u00een bara de meniu.
3. \u00cenchide\u021bi Preferin\u021be.
4. \u00cen bara de meniu, selecta\u021bi Dezvoltator <\/strong>> Afi\u0219eaz\u0103 consola de erori<\/strong>.
5. Captur\u0103 de ecran cu orice erori care apar.<\/p>\n\n\n\n

1.4 Genera\u021bi un fi\u0219ier HAR \u00een Edge<\/h3>\n\n\n\n

1. Deschide\u021bi Edge \u0219i accesa\u021bi Instrument de re\u021bea<\/a>.
2. Reproduce\u021bi problema \u00een timp ce solicit\u0103rile de re\u021bea sunt \u00eenregistrate.
3. Exporta\u021bi traficul capturat ca fi\u0219ier HAR.
4. \u00cenc\u0103rca\u021bi fi\u0219ierul HAR \u00een biletul dvs. cu FlipHTML5 Customer Support pentru investiga\u021bii suplimentare. (Vedea Instruc\u021biuni pentru trimiterea fi\u0219ierelor HAR<\/a>. )<\/p>\n\n\n\n

Pentru orice probleme legate de generarea unui fi\u0219ier HAR \u00een Edge, consulta\u021bi acest articol de pe site-ul web Microsoft Edge: Inspecta\u021bi activitatea re\u021belei<\/a>.<\/p>\n\n\n\n

Pentru a prelua jurnalele consolei \u00een Edge<\/p>\n\n\n\n

1. Selecta\u021bi cele trei puncte din col\u021bul din dreapta sus al ferestrei browserului.
2. Face\u021bi clic Mai multe instrumente<\/strong> > Instrumente pentru dezvoltatori<\/strong>.
3. \u00cen DevTools<\/strong> panoul, face\u021bi clic pe Consol\u0103 <\/strong>fila.
4. Face\u021bi clic dreapta pe consol\u0103 \u0219i selecta\u021bi Clear Console<\/strong> a oric\u0103ror jurnalele preexistente.
5. Verifica\u021bi P\u0103stra\u021bi jurnalul<\/strong> caseta de selectare.
6. Replica\u021bi problema pe care a\u021bi \u00eent\u00e2mpinat-o \u00een browserul Edge.
7. Captur\u0103 de ecran cu orice erori care apar.<\/p>\n\n\n\n

\u258eNot\u0103<\/strong>: Nu accept\u0103 ata\u0219area fi\u0219ierelor HAR \u00een sistemul nostru de bilete. \u00cen schimb, ata\u0219a\u021bi fi\u0219ierul \u00een format zip la biletul dvs. cu Asisten\u021b\u0103 pentru clien\u021bi FlipHTML5<\/a> prin e-mail sau printr-o metod\u0103 precum Google Drive sau Dropbox.<\/p>\n\n\n\n

2. Instruc\u021biuni pentru trimiterea fi\u0219ierelor HAR<\/h2>\n\n\n\n

\u00cenainte de a trimite un fi\u0219ier HAR c\u0103tre FlipHTML5, ar trebui s\u0103 redenumi\u021bi \u0219i s\u0103 arhiva\u021bi sau s\u0103 comprima\u021bi fi\u0219ierele HAR. De asemenea, \u00een mod implicit, fi\u0219ierele HAR folosesc adresa URL a paginii ca nume al fi\u0219ierului. Cu toate acestea, fi\u0219ierele cu extensii .com par suspecte pentru filtrele de spam \u0219i phishing. Deci, ar trebui s\u0103 da\u021bi fi\u0219ierului HAR un nume descriptiv \u00een loc de adresa URL complet\u0103.<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Asisten\u021ba pentru clien\u021bi FlipHTML5 poate avea nevoie ocazional de informa\u021bii suplimentare despre solicit\u0103rile de re\u021bea care sunt generate \u00een browserul dumneavoastr\u0103. Un membru al echipei v\u0103 poate cere s\u0103 \u00eenregistra\u021bi un fi\u0219ier HAR sau un jurnal al solicit\u0103rilor de re\u021bea, \u00een timp ce aceast\u0103 problem\u0103 apare. Este util s\u0103 include\u021bi orice jurnal al consolei browserului \u00een plus fa\u021b\u0103 de un fi\u0219ier HAR. [\u2026]<\/p>","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[67],"doc_tag":[],"class_list":["post-7348","docs","type-docs","status-publish","hentry","doc_category-upload-files"],"year_month":"2026-04","word_count":944,"total_views":"14432","reactions":{"happy":"1","normal":"0","sad":"0"},"author_info":{"name":"Andy","author_nicename":"andy","author_url":"https:\/\/cms.flippagemaker.com\/ro\/author\/andy\/"},"doc_category_info":[{"term_name":"Upload Files","term_url":"https:\/\/cms.flippagemaker.com\/ro\/docs-category\/upload-files\/"}],"doc_tag_info":[],"yoast_head":"\nGenerating a HAR File for Troubleshooting - cmsflipbook-help\u6682\u7528\u6d4b\u8bd5<\/title>\n<meta name=\"description\" content=\"Master creating HAR files for efficient browser network troubleshooting, ensuring accurate issue diagnosis and resolution.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Generating a HAR File for Troubleshooting - 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